CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Trade only with money you can afford to lose.
Open Exness Account →
Download

Exness on iPhone and iPad — Store Question or Account Question — Nigeria

The application and the account are answered by different parties. Sorting a question into one of the two before sending it is what decides whether a reply is useful.

Open Exness Account →

100+ instruments  ·  Founded 2008

An iPhone brings two separate authorities into one screen, and questions get sent to the wrong one every day. The store decides everything about the application as a piece of software; the broker decides everything about the account the application opens. Almost every unanswered iOS question is a question posted to the wrong side of that line.

Exness download — at a glance

ItemDetail
AppExness Trade (free)
Official sourceApp Store
iOS versioniOS 16 or later
DevicesiPhone and iPad
Also on iOSMetaTrader 5 and MetaTrader 4

Which side of the screen a question belongs to

Anything about the software itself — whether it appears in the store at all in a given region, which version is offered, when an update arrives, and anything billed inside the store — is decided by the store. The broker holds no record of it and cannot change it, which is why a message about an install rarely produces a useful reply.

Anything about the account is the mirror image. Access, what is available to trade, what the conditions on the account are and what one particular order did are all recorded against the account, and no store can see any of it. A question of that kind loses nothing by being asked from a phone rather than a desk.

The useful habit is a single test before writing: would the answer still be true if the application had been opened on a different device? If yes, the question is about the account. If no, it is about the software, and the store is the addressee.

Where to download Exness on iPhone and iPad

On iOS, the Exness Trade app is a free download from the App Store and runs on iPhone and iPad with iOS 16 or later. Search “Exness Trade” in the App Store.

MetaTrader on iOS

MetaTrader 5 (MT5) and MetaTrader 4 for iPhone and iPad are also on the App Store and connect to an Exness account — see MetaTrader 5 and MetaTrader 4.

On a Mac or PC?

Using a computer? See Exness on Mac or Exness for PC (Windows).

Install the Exness app on iPhone or iPad

  • Open the App Store on your iPhone or iPad.
  • Search for “Exness Trade”.
  • Tap Get to download (free).
  • Open the app and log in to your Exness account.
Open an Exness account →

Frequently asked questions

Where do I download Exness on iPhone?
The Exness Trade app is a free download from the App Store and runs on iPhone and iPad with iOS 16 or later.
Does the Exness app work on iPad?
Yes. The Exness Trade app runs on both iPhone and iPad.
Is MetaTrader 5 available on iOS?
Yes. MetaTrader 5 (MT5) and MetaTrader 4 for iPhone and iPad are on the App Store.
What iOS version does the Exness app need?
iOS 16 or later.
The application is missing from the store on this device — who answers that?
The store. What is listed on a device depends on the store account and its region, and it is settled there. The broker holds no record of what a given store shows.
An update changed something and the account looks different — which side is that?
Both, in sequence. The version installed is a store matter; what that version shows about the account is a broker matter. Naming which of the two changed keeps the question answerable.
Something was charged inside the store — is that a broker question?
No. Anything billed inside a store is handled by the store under its own rules, and the account holds no record of it.
Which iOS questions can only the broker answer?
Access to the account, what is available on it, the conditions attached to it, and what a specific order did. None of that is visible to a store, on any device.

Related Exness pages